Frequently asked questions

What are the available sizes in your store?

We offer a wide range of sizes, including plus sizes, to ensure that every woman can find the perfect fit.

How to search for products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How can I place an order online?

You can place an order through our online store by adding the items you want to your cart and proceeding to checkout. We accept various payment methods and have a secure checkout process.

Are there any discounts or promotions available?

We often run promotions and sales, so be sure to sign up for our newsletter or follow us on social media to stay informed about current discounts and promotions.

What is the estimated delivery time for online orders?

Delivery times vary depending on your location, but you can expect to receive your order within 15-30 business days, please check Shipping & Delivery page for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea, or land) and product weight/volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.